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Our Services

We provide the individual with holistic packages of care, which are outcome driven in line with their goals and wishes. 

As a team we have proven experience in managing individuals with complex needs and challenging behaviours and our ethos of remaining positive, persistent and consistent will enable individuals with enduring problems to experience the feelings of safety, familiarity and progression that many often haven’t experienced before. 

Whilst packages of care and treatment plans are designed to meet the persons individual needs the 24hr support provided by the nursing staff and care team is also supported by the central outreach multi-disciplinary team who can offer additional and timely support when required eg. occupational therapists, speech and language therapists, psychology and psychiatry. 

As an organisation our highly skilled teams of professionals constantly reflect and review our practice enabling the team to be consistent in the delivery of quality care. We utilise evidence based practice to guide and define modernised care packages.

The Central Outreach MDT

The treatment programme for all our service users begins with a comprehensive multidisciplinary assessment by a team consisting of consultant psychiatrists, clinical psychologists, qualified nurses, speech and language therapists, occupational therapists and social workers if applicable.

We tailor unique support packages built on individual choice, which enable both social care and community-led activities embracing all opportunities, whether recreational, educational or work-based. People are supported to develop the skills and activities of daily living as needed, to live as independently as possible. 

Our interventions are routinely evaluated for their effectiveness and to show a positive outcome. We emphasise communication and feedback between professionals, carers and service users, and the timely sharing of information as an essential component at all stages of care we provide.

An individual treatment plan helps facilitate the service user's pathway into rehabilitation. These plans are tailored to individual needs and may include:

  • Regular Multi-disciplinary Team meetings

  • Regular psychiatric reviews, risk assessments. Medication review and accentuate healthy life styles through Health Action Planning

  • Regular monitoring of physical health in liaison with local GP Services

  • Assessment of communication difficulties and appropriate interventions

  • Cognitive behaviour therapy - pharmacotherapy - psychotherapy (individual and group) - education and life-skills training - employment and vocational training

  • We involve the service user, their families and referring clinical teams throughout the individualised treatment pathway

  • Occupational therapy input, building meaningful social and vocational roles, helping choose and facilitate appropriate leisure activities

  • Liaison with other mental and physical health services

Pathways

Following a referral to the service and the receipt of relevant clinical information, the resident will be assessed by members of the central outreach MDT and a bed will be offered if the service user meets the admission criteria. The bed offer will include an assessment report, initial care plan, risk assessment and time line. On immediate admission, staff will put in place a 24 hour care plan, and a full assessment of mental state will be completed by the qualified staff. Within 72 hours a comprehensive needs assessment will be completed working in partnership with the users and robust care plans will be produced which will guide the treatment/ rehabilitation programme that the staff and users will follow. These will be reviewed by the multi- disciplinary team and the referring team (care co-ordinator) on a regular basis. Registration will also be made with a local GP (where the service user is not already registered) and a full medical examination completed.

Discharge plans are devised and agreed by the service user and these are monitored and reviewed regularly. A joint decision to discharge is made by the central outreach multi-disciplinary team in conjunction with the referring team when they feel the service user is ready to make this transition. 

Acacia is fortunate enough to work collaboratively with Treetops and Midshires who provide residential, supported living and domiciliary care services to people with learning disabilities and enduring mental health problems within the local area. These services will provide a home for life if required, they have an enhanced reputation and will support the development of Acacia lodge through shared management structures. This collaborative working plan supports service users to progress into community placements whilst providing the consistent delivery of the treatment plan throughout the pathway.